Communication is KEY
by Eduard Schaepman, on 19 Mar 2020
Let's not beat around the bush. These are uncertain times. We're in a situation that's never happened before, and we're going to make the best of it together. Of course, it has a big impact on our lives. I'm looking for ways to stay positive. That includes the occasional little toilet paper joke, and there are plenty of things that - a little adjusted - can stay the same.
For example, everyone knows that I am a fanatic sportsman. The ride with the Moeke Spijkstra Cycling Club is one of the highlights of the week. As chairman I've decided that we won't be doing that again in the coming period. Of course, I miss that contact, and since I have to keep playing sports and going outside anyway, I now meet up with people individually to cycle some miles. And to be honest, I like that quite a lot! If you start cycling 1 on 1, you have plenty of time to catch up. So, less quantity, more quality.
Also, Fouad, our personal trainer with whom Veronique and I are kickboxing at 7 o'clock in the morning, isn't coming anymore. But since we can't really sit still, and the kids are at home now, the Schaepman family is downstairs in sports outfit at 07.00 to start training. For the children one big party, because we normally don't have time for that, and I find it very cozy. I also talk to my mother a lot more often. She is at age, and then you just want to hear how she is doing a bit more often.
Of course, it is also quieter in our Tribes locations. Do you have to sit down and complain about that? Of course, we'd prefer it to be different. But we're certainly not going to sit down and wait… With our fantastic team we were able to create a network of 23 Tribes locations in the Netherlands, Belgium and Germany in a mega fast pace. Now we put our shoulders to the wheel. We pick up the things we normally thought: 'we'll do that when it's a bit quieter'. Managers are putting tables together, so that we will be able to co-work again when the RIVM gives the green light again. Instead of doing it right away, there is now time to think and make plans. And another advantage: the members who are still coming are very safe. There is plenty of room and sufficient measures have been taken.
Everything depends on communication. It always has been, but now completely. So, I use this time to communicate by calling and visiting all my location managers. I try to provide them with advice, encourage them, or whatever they need. The same goes for our brokers, suppliers and partners. It is important to know where each party stands, and what they are up to so that you can provide help in time or look for alternatives.
Now more than ever, we need to stay in touch and support each other where necessary so that everyone can get something positive out of this whole situation. Together we are strong!